. . business training menu
STARTERS
Understand your goals and vision
Find out where you really are not where you think you are
Total customer experience – how do they see you?
Does it match your perception?
MAIN COURSE 1
Analysis of the Starter – what did we find?
We have an orchestra but we wanted a jazz band – finding a way forward
MAIN COURSE 2
Moving towards the company’s goals and vision together
Deliver focussed remedial intervention
MAIN COURSE 3
Review – have we broken through the barriers?
What’s the impact? - What comes after planning and strategy?
MAIN COURSE 4
Your LEGACY THE CONTROL ROOM
BUSINESS SKILLS TRAINING AND DEVELOPMENT
THE BUFFET MENU – COURSES
SALES
Selling Skills – the basics
Business Selling Skills & Account Management
Strategic Account Management - Advanced Sales Workshops
Persuasive Presentation Skills
Customer Service
Excellence in Customer Service
Effective decision making and complaint handling
Flexible influencing skills - NLP
People Skills
Basic Communication Skills Workshops
Facilitation - Enhanced Communication Skills with NLP
Managing Change - Coaching & Mentoring Skills
Presentation skills one to one or groups
Every course we offer is specifically designed for individual companies whatever their size to enable them to achieve the best possible results.
Supporting LOCAL Individuals & LOCAL Business!
It will develop you beyond your imagination and those who know you!
your
Call . . 01784 421804
Supporting LOCAL Individuals &
LOCAL Business!
